I love our local Garden Centre. It used to be a Wyevale and is now part of The Garden Centre Group. It has a lovely cafe with a small soft play area that only costs £1.50 for the children to play in for an hour. It used to be free, but it was obvious a lot of parents were abusing this by taking their own food and drink for their children and even trying to hold their children's birthday parties there. Now they charge £1.50, but don't kick you out after an hour, they donate the money to charity and hold official birthday parties.
The food is lovely, fresh and great quality and I love all the deals and vouchers I get through their loyalty scheme.
One of the other reasons I love them is the fact that every year they hold a Macmillan Big Coffee Morning. Macmillann are a charity that are really close to my heart and the fact that a large national company runs events like this is really important to me.
The final reason we (Isaac, Imogen, Hope & I) love going here is Maidenhead Aquatics. The children love being able to feed the big fish in the tank and look at all the little tropical and freshwater fish. For me this allows them the chance to see what they eat in their fish and chips first hand, and is a lot cheaper than The Sealife Centre in Brighton!!!
But the customer is always key.
If you work in retail, there are several things that are definite no no's. My husband works in retail, I have worked in retail and customer facing environments. Even people who have never worked in a customer facing role are probably aware of them. These rules were broken yesterday by a member of staff at Crawley Garden Centre.
Here are the rules:
- No personal mobile phones on the shop floor. Even more importantly if you have your personal mobile phone on you, it should be on silent and should not be answered if you are serving a customer.
- If you are in the middle of serving a customer and the above mobile phone rings, you finish serving the customer.
- If said mobile phone rings, you should apologise to the customer, not answer the phone, then leave the till point and shout for another member of staff.